Hotels & Hospitality

Easier Reservations, Happier Guests, and Higher Ratings

Instant reservations, smart guest services, and personalized offers, everything through WhatsApp

The Challenges

Phone-only reservations

Guests call to book. Reception is busy. Sometimes the call goes unanswered and the booking is lost.

Delayed guest requests

A guest requests towels or room service. The request is delayed because internal phone communication is slow.

No personal welcome

The guest arrives with no welcome message or hotel information. A generic experience.

Few reviews

The guest checks out and nobody asks about their experience. Google reviews are scarce.

Offers don't reach guests

You have seasonal offers but no effective way to reach previous guests.

No guest information

Guests ask about WiFi, nearby restaurants, breakfast times. Your team answers manually every time.

How WhatsLoop Helps

Instant WhatsApp booking

Guests browse available rooms and book directly from WhatsApp. Instant confirmation and e-receipt.

Guest services via WhatsApp

Guests request any service from WhatsApp: room service, extra towels, car. Faster response.

Welcome message & guidebook

On arrival, send a welcome message with the hotel guide: WiFi, restaurants, hours, services. A memorable experience.

Post-stay reviews

After checkout, send a review message. Encourage the guest to rate on Google. Increase your ratings.

Offers for returning guests

Send seasonal offers and event deals to previous guests. Targeting by stay type and preferences.

Hotel inquiry bot

A bot that answers guest questions automatically: rates, availability, services, policies. 24/7.

By the Numbers
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better guest experience

Personal welcome + fast service + hotel guide = happy guests who return.

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more reviews

Post-checkout review request significantly increases your Google ratings.

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more direct bookings

Easy WhatsApp booking reduces dependency on booking sites and increases your profits.

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guest request response

Guest requests arrive instantly via WhatsApp. Faster response than internal phones.

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repeat bookings

Personalized offers to previous guests encourage them to book again.

0/7

inquiry bot uptime

A bot that answers guest questions anytime: rates, availability, services.

Frequently Asked Questions

Guests can browse available rooms, check rates, and complete their reservation directly through WhatsApp. WhatsLoop provides an interactive booking flow that collects dates, room preferences, and guest details, then sends an instant confirmation, making hotel booking as easy as sending a message.

Yes, WhatsLoop enables a full WhatsApp concierge experience where guests can request room service, housekeeping, spa appointments, or local recommendations. Your hotel staff receives requests in a shared inbox, ensuring prompt and professional guest service throughout their stay.

WhatsLoop automatically sends a satisfaction survey after checkout, allowing guests to rate their experience and leave feedback directly in WhatsApp. This approach yields significantly higher response rates than email surveys and helps your hotel improve its online reputation and service quality.

Why WhatsLoop

Everything you need for smarter communication

A complete platform that brings all communication and sales tools in one place

5min

Quick Setup

Connect your number and start in 5 minutes with zero complexity

Security & Privacy

Fully encrypted data with granular permissions for every user

Meta Verified

Official WhatsApp

Meta-certified API with the green verification badge

Receive
Process
Reply

Smart Automation

Bots and workflows running 24/7 without intervention

+5

Multi-Agent

One number, a full team behind it with roles and permissions

POST /v2/send
{ "to": "966..." }
200OK

Developer API

API + SDK + Webhooks to connect any system you have

Your business deserves smarter communication with WhatsLoop

Thousands of businesses rely on WhatsLoop to manage communication, automate sales, and elevate customer service. Get started today and see the difference from day one.

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  • Setup in minutes
  • Fully encrypted data
  • 24/7 technical support
  • Official Meta-verified WhatsApp
  • Connects with thousands of apps & platforms
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