Auto reply

A WhatsApp auto reply that answers while you are busy

Let every message get a reply in a second around the clock: welcome messages, FAQ answers, after-hours replies, and smart handover to an agent when the customer needs a human.

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What is WhatsApp auto reply and when do you need it?

A WhatsApp auto reply is a response sent to your customer automatically the moment they message you, with no action from you, whether a welcome message, an answer to a common question, or an after-hours notice. Since customers expect a fast reply and WhatsApp's read rate is 89%, any delay costs you sales. In WhatsLoop you set up auto reply in minutes with no code: define keywords or questions and their answers, the welcome message, and the after-hours message, and the system handles the rest, handing the chat to an agent when needed with full context.

  • Reply in under a second to every message, 24/7
  • No code: set it up yourself from a simple interface in minutes
  • Smart handover to the right agent when the customer needs a human
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Instant welcome messages

The moment a customer writes, a welcome message goes out introducing your options and starting the chat professionally.

FAQ answers

Prices, hours, order status, payment methods, location, all answered automatically so your team is freed from 70% of messages.

After-hours messages

Set your working hours, and outside them the system replies and promises a follow-up time so the customer never feels ignored.

Keyword-based replies

Map specific words to ready answers so the customer gets the right reply instantly based on what they wrote.

Smart agent handover

When the customer asks for a human or the question gets complex, the chat moves to the right agent with full context.

AI in Arabic

Enable smart replies that understand Saudi and Gulf dialects and answer from your business info, not just fixed responses.

Interactive buttons and lists

Instead of typing, the customer picks from ready buttons and lists, shortening the chat and getting them there faster.

Works on one number or many

Enable auto reply on a single number or multiple numbers and branches, with a unified inbox for all chats.

Frequently Asked Questions

In WhatsLoop: connect your number, enable the welcome message, add FAQ replies and set working hours, then enable AI if you want. All from a simple interface, no code, in minutes.

Regular WhatsApp Business has only a basic greeting and away message, while advanced auto reply with FAQs, AI, and agent handover needs a platform like WhatsLoop connected via QR or the official API.

Auto reply sends a ready response to a message or keyword, while a bot runs a full conversation with steps, options, and flows. In WhatsLoop you combine both in one account.

Yes, with AI enabled the system understands everyday Arabic and replies naturally, answering from your business knowledge base rather than fixed responses only.

Yes, you define when it hands over (customer asks for a human, complex question, a specific word) and the chat moves to the right agent with its full history so the customer never repeats themselves.

It starts free to test, and paid WhatsLoop plans start at 49 SAR per month including auto reply, the bot, campaigns, and the team inbox, with plans differing by resources not features.

Why WhatsLoop

Everything you need for smarter communication

A complete platform that brings all communication and sales tools in one place

5min

Quick Setup

Connect your number and start in 5 minutes with zero complexity

Security & Privacy

Fully encrypted data with granular permissions for every user

Meta Verified

Official WhatsApp

Meta-certified API with the green verification badge

Receive
Process
Reply

Smart Automation

Bots and workflows running 24/7 without intervention

+5

Multi-Agent

One number, a full team behind it with roles and permissions

POST /v2/send
{ "to": "966..." }
200OK

Developer API

API + SDK + Webhooks to connect any system you have

Your business deserves smarter communication with WhatsLoop

Thousands of businesses rely on WhatsLoop to manage communication, automate sales, and elevate customer service. Get started today and see the difference from day one.

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  • Setup in minutes
  • Fully encrypted data
  • 24/7 technical support
  • Official Meta-verified WhatsApp
  • Connects with thousands of apps & platforms
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