WhatsApp customer service in one place
Receive every customer message on WhatsApp, route it to your team automatically, and reply fast from one screen, with a bot that handles the repetitive questions for you.
Why customer service on WhatsApp wins
Your customers are already on WhatsApp, and 98% of messages get read within minutes, so it is the fastest channel to reach them. WhatsLoop brings every conversation into one shared inbox for your whole team, instead of messages getting lost across employee phones, so you reply faster and never miss a customer.
- Every conversation in one shared inbox, so no customer slips through
- Automatic routing of each chat to the right agent with status tracking
- A bot that answers FAQs instantly and hands off to an agent when needed
- Satisfaction and response-time reports so you improve service with data
Shared team inbox
All WhatsApp messages land in one place your team can see, so you know who is replying to whom, with no duplicate replies and no lost chats.
Automatic chat routing
New conversations are assigned to agents automatically by role or availability, so every customer gets a fast reply from the right person.
Bot for repetitive questions
Let the bot instantly answer pricing, hours, order status, and payment questions, then hand off to an agent when a human is needed.
Saved quick replies
Save your common answers and send them in one click, so your team replies consistently and fast without retyping every time.
Customer profile and tags
See customer details, past conversations, tags, and notes, so you deliver personal service that knows the customer before they speak.
Satisfaction and response-time reports
Measure average response time, resolution rate, and post-chat satisfaction, and improve your team with decisions based on numbers.
Business hours and after-hours replies
Set your working hours, and outside them the system replies automatically and reassures the customer you will get back, so no one feels forgotten.
One number, a full team behind it
Multiple agents reply on a single WhatsApp number at the same time, so you grow your support team without changing your number or splitting customers.
Frequently Asked Questions
Connect a WhatsApp number, add your support agents, and enable auto routing and quick replies. In minutes you have a shared inbox that receives all customer messages and distributes them to the team.
Yes, several agents reply on a single WhatsApp number at the same time from their own screens, with chat routing and clear ownership of each customer, with no conflicts or duplicates.
The bot answers repetitive questions instantly, 24 hours a day, and when a question gets complex or the customer asks for a human, it hands the conversation to the right agent with full context.
Yes, you get reports on average response time, conversation resolution rate, and post-chat customer ratings, so you know exactly where to improve your service.
You can start by connecting your number directly, and if you need higher volume and official features we provide official WhatsApp (Business API) on the same platform without the complexity.
It starts free to try, and paid plans grow with your team size and message volume. See the pricing page for details and pick what fits you.
Everything you need for smarter communication
A complete platform that brings all communication and sales tools in one place
Quick Setup
Connect your number and start in 5 minutes with zero complexity
Security & Privacy
Fully encrypted data with granular permissions for every user
Official WhatsApp
Meta-certified API with the green verification badge
Smart Automation
Bots and workflows running 24/7 without intervention
Multi-Agent
One number, a full team behind it with roles and permissions
Developer API
API + SDK + Webhooks to connect any system you have
Your business deserves smarter communication with WhatsLoop
Thousands of businesses rely on WhatsLoop to manage communication, automate sales, and elevate customer service. Get started today and see the difference from day one.
Start Now- Setup in minutes
- Fully encrypted data
- 24/7 technical support
- Official Meta-verified WhatsApp
- Connects with thousands of apps & platforms