Team Management

WhatsApp for multiple agents: one number, full team

One WhatsApp number for your full team, with clear permissions and dedicated conversations for every agent.

app.whatsloop.net
Team
3 online
AZ
Admin8
MH
Sales12
SA
Support5
RK
Support7

One WhatsApp number for your entire team

With WhatsLoop, your entire team works on a single WhatsApp number. Each agent has specific permissions and assigned conversations. Set clear roles like admin, supervisor, and agent, then monitor every member's performance with comprehensive reports covering conversation count, average response time, and ratings. Conversations are automatically distributed based on availability and expertise, keeping your WhatsApp team organized and your customers happy.

  • One WhatsApp number for the entire team with clear roles and permissions
  • Automatic conversation distribution by availability, expertise, and department
  • Comprehensive performance reports for every agent: conversations, response time, and ratings
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Roles & Permissions

Admin, supervisor, agent. Each sees only what's relevant to them.

Auto-Assignment

New conversations are automatically assigned based on availability or expertise.

Performance Monitoring

See how many conversations each agent handled, average response time, and rating.

Internal Notes

Team communicates internally on the conversation. Customer sees nothing.

Working Hours

Set working hours for each agent. Conversations don't route to unavailable agents.

Team Reports

Comprehensive performance reports: conversations, response time, ratings, productivity.

Frequently Asked Questions

WhatsLoop lets you connect one WhatsApp number and add unlimited agents. Each agent logs in with their own account and handles assigned conversations.

No. The entire team works on the same WhatsApp number. Customers contact one number and conversations are automatically distributed to agents.

WhatsLoop distributes conversations automatically via Round Robin, by department, or by skill. You can also manually assign a conversation to a specific agent.

Yes. A comprehensive dashboard shows conversation count, average response time, customer ratings, and each agent's productivity on a daily, weekly, and monthly basis.

Why WhatsLoop

Everything you need for smarter communication

A complete platform that brings all communication and sales tools in one place

5min

Quick Setup

Connect your number and start in 5 minutes with zero complexity

Security & Privacy

Fully encrypted data with granular permissions for every user

Meta Verified

Official WhatsApp

Meta-certified API with the green verification badge

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Process
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Smart Automation

Bots and workflows running 24/7 without intervention

+5

Multi-Agent

One number, a full team behind it with roles and permissions

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{ "to": "966..." }
200OK

Developer API

API + SDK + Webhooks to connect any system you have

Your business deserves smarter communication with WhatsLoop

Thousands of businesses rely on WhatsLoop to manage communication, automate sales, and elevate customer service. Get started today and see the difference from day one.

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  • Setup in minutes
  • Fully encrypted data
  • 24/7 technical support
  • Official Meta-verified WhatsApp
  • Connects with thousands of apps & platforms
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