Tracked Shipments, Informed Customers, and Faster Delivery
Real-time tracking, automatic notifications, and delivery confirmation, everything through WhatsApp
"Where's my shipment?" inquiries
Customers call every hour asking about shipments. Your team spends most of their time answering.
Delays without notice
A shipment is delayed and the customer doesn't know. They call to complain. Your reputation suffers.
Manual delivery confirmation
The driver delivers and confirmation is done manually. Sometimes forgotten. Problems and disputes.
No instant notifications
Customers don't know their shipment left or arrived at the warehouse. They have to track it themselves.
Difficult driver coordination
Communication with drivers happens by phone. Manual delivery scheduling is exhausting.
No delivery service rating
You only know customer satisfaction when they complain about delivery service.
Real-time shipment tracking
The customer sends a tracking number and receives the status instantly on WhatsApp. No app or website needed.
Automatic notifications at every stage
Notification at shipping, warehouse arrival, out for delivery, and delivery. The customer is always informed.
Electronic delivery confirmation
The customer confirms delivery directly from WhatsApp. Digital documentation prevents disputes.
Smart delivery scheduling
The customer chooses their preferred delivery time from WhatsApp. Automatic coordination with the driver.
Shipping inquiry bot
A bot that answers customer questions automatically: shipment status, expected delivery time, return policy.
Delivery service rating
After every delivery, send a rating message. Collect customer feedback and improve delivery quality.
fewer shipping inquiries
Automatic notifications + tracking bot = informed customers who don't need to call.
delivery confirmation rate
Electronic confirmation from WhatsApp. Easy documentation and dispute prevention.
improvement in customer satisfaction
A customer who knows where their shipment is and when it arrives = a satisfied customer.
tracking time
The customer sends a tracking number and receives the status in seconds. No waiting.
fewer support calls
The bot and notifications answer the most common questions. Your team focuses on logistics.
tracking available
A tracking bot that works anytime. Customers track their shipment even at night.
Frequently Asked Questions
Customers can simply send their tracking number or order ID via WhatsApp, and WhatsLoop instantly returns real-time shipment status including current location, estimated delivery time, and carrier details. This self-service tracking reduces customer support calls by up to 70% for logistics companies.
Yes, WhatsLoop sends automated notifications at every key stage of the delivery journey: order confirmed, picked up, in transit, out for delivery, and delivered. Each update includes relevant details like the driver name, expected time window, and a live tracking link.
Once a package is delivered, WhatsLoop sends a confirmation message to the recipient with delivery details and an option to confirm receipt or report an issue. Drivers can also capture proof of delivery directly through WhatsApp, creating a complete digital record for your logistics operations.
Absolutely. When a delivery attempt fails, WhatsLoop automatically notifies the customer and offers options to reschedule, provide alternative delivery instructions, or redirect to a pickup point. This automated rescheduling significantly reduces failed delivery rates and associated logistics costs.
Everything you need for smarter communication
A complete platform that brings all communication and sales tools in one place
Quick Setup
Connect your number and start in 5 minutes with zero complexity
Security & Privacy
Fully encrypted data with granular permissions for every user
Official WhatsApp
Meta-certified API with the green verification badge
Smart Automation
Bots and workflows running 24/7 without intervention
Multi-Agent
One number, a full team behind it with roles and permissions
Developer API
API + SDK + Webhooks to connect any system you have
Your business deserves smarter communication with WhatsLoop
Thousands of businesses rely on WhatsLoop to manage communication, automate sales, and elevate customer service. Get started today and see the difference from day one.
Start Now- Setup in minutes
- Fully encrypted data
- 24/7 technical support
- Official Meta-verified WhatsApp
- Connects with thousands of apps & platforms