Every issue tracked, resolved, and followed up
Turn any WhatsApp conversation into a support ticket, then track, classify, and close it with nothing forgotten.
Help desk ticket system integrated with WhatsApp
Convert any WhatsApp conversation into a support ticket and track it until resolution. The WhatsLoop ticket system provides clear priorities and statuses, automatic team assignment, and SLA response times with automatic alerts. Every ticket is linked to the conversation and customer. Comprehensive performance reports show average response time, resolution rate, and customer ratings.
- Convert any WhatsApp message to a support ticket with one click, linked to conversation and customer
- Clear priorities and statuses with SLA response times and automatic alerts
- Performance reports: average response time, resolution rate, and customer ratings
Create Ticket in One Click
Turn any message into a support ticket instantly. The ticket is linked to the conversation.
Priorities and Statuses
Urgent, medium, low. Open, in progress, closed. Track every ticket.
Auto-Assignment
Tickets are automatically assigned to the team based on department or expertise.
SLA Response Time
Set response and resolution times. Automatic alerts if delayed.
Performance Reports
Average response time, resolution rate, customer ratings. Clear numbers.
Internal Notes
Add notes to tickets visible only to the team. Coordinate without the customer knowing.
Frequently Asked Questions
WhatsLoop's ticketing system lets you convert any WhatsApp conversation into a trackable support ticket. Each ticket has a priority level, status, assigned agent, and SLA timer, ensuring every customer issue is resolved systematically and on time.
Tickets can be created automatically when a customer sends a message, or manually by an agent with one click from the conversation. The ticket is linked to the customer profile and conversation history, giving the agent full context immediately.
Yes. WhatsLoop supports multiple priority levels including urgent, high, medium, and low. Each priority can have its own SLA response time, and supervisors receive automatic alerts when tickets are at risk of breaching their SLA deadlines.
Everything you need for smarter communication
A complete platform that brings all communication and sales tools in one place
Quick Setup
Connect your number and start in 5 minutes with zero complexity
Security & Privacy
Fully encrypted data with granular permissions for every user
Official WhatsApp
Meta-certified API with the green verification badge
Smart Automation
Bots and workflows running 24/7 without intervention
Multi-Agent
One number, a full team behind it with roles and permissions
Developer API
API + SDK + Webhooks to connect any system you have
Your business deserves smarter communication with WhatsLoop
Thousands of businesses rely on WhatsLoop to manage communication, automate sales, and elevate customer service. Get started today and see the difference from day one.
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